Highly Esteemed Photography Firm Slashes Costs by 50% with Visuals Clipping’s Photo Retouching Services
We had one of the most interesting interactions with one of the most prominent wedding photography firms. Due to a lack of resources and the untimely delivery of photographs, which was hampering their goodwill.
The partnership between Visuals Clipping and our client took a huge leap in terms of quality and timely completion of the renderings. Not only that, but our client witnessed significant cost-cutting by availing of our services, and here is the complete success story.
Our Client – One of the Biggest Event and Wedding Photography Groups
As the business of our client grew, their commitment and timely delivery were questioned. Being a renowned wedding and event photography firm, known for capturing unforgettable moments with artistic precision, it was essential to safeguard their reputation and customer satisfaction.
Being in the business for more than a decade and maintaining an in-house team for high-quality photo retouching proved to be time-consuming and expensive.
Client Background
With a strong industry presence and a decade of experience, our client specializes in delivering high-quality, visually captivating images. To maintain their position as an industry leader and ensure client satisfaction, they needed a reliable, efficient, and cost-effective solution for photo retouching.
While their photography expertise was unparalleled, the firm struggled with post-production bottlenecks. Handling large volumes of images in-house became a time-consuming and costly process.
Business Challenges Faced By The Client
Before we proceeded, it was essential for us to determine various points. The major challenges faced by the client are:
- The backlog of images caused longer delivery times, leading to client dissatisfaction and potential loss of business.
- During peak wedding seasons, managing an increased workload became overwhelming for the team.
- The time taken for rendering and retouching was more time-consuming, and due to the burden of the workload, there was a significant drop in quality.
Why The Client Chose Visuals Clipping
We are known for catering to a wide range of clients and already has a rich portfolio under our belt. Our resources were the perfect match for the client to tackle hindrances faced by the growing demands of their customer.
The entire package of photo editing service was also cost-effective for the client, along with several additional services. We boast about our large team of skilled developers and their ability to quickly handle the bulk of tasks without compromising on quality.
Challenges & Pain Points of The Project
It’s hard to pinpoint the exact root cause, but it was obvious they were stuck in a vicious circle where they relied more on in-house operations and never gave outsourcing a try.
However, during our analysis and supervision of their ability to handle projects, these were some of the drawbacks, or let’s say pain points:
The editing professionals hired by the client were charging a lot, which made their cost higher than usual.
There was a lack of technology to handle bulk edits and make the retouching process seamless.
Due to the high workload and burnout of employees, the workforce wasn’t able to focus on providing quality photographs.
The unpredictable nature of demand spikes made it challenging to scale operations, leaving the firm overwhelmed with backlog orders and unable to take on new projects efficiently.
The Solution: Visuals Clipping’s Retouching Services
Now, coming to the solution part, here’s what we did:
We provided a comprehensive, tailored solution that included services like color correction, background removal, and advanced photo retouching.
Now, the main concern was reducing the cost, so with a deep conversation and finding out what exactly was needed, we implied the best pricing that clearly slashed their productivity cost by 50%.
We ensured the usage of advanced tools and robust systems to handle their bulk edits and make timely deliveries to ensure trust and professionalism.
Implementation Process of The Project
Another challenge for us is to adapt according to the client’s workflow, Visuals Clipping followed a structured implementation process tailored to the client’s needs.
First and foremost, we dedicated hours to understanding the client’s specific requirements, including editing preferences and workflow structure. Our team collaborated closely with the client to integrate a smooth communication pipeline to ensure a seamless transition.
The next step of the process required us to know what kind of quality they are expecting us to deliver. There was a desperate attempt by our side to meet beyond their expectations and ensure every image was of the highest standard.
To keep our clients happy, we offer free unlimited revisions to fine-tune processes and enhance output quality. Regular revision and quality checks were taken into consideration to improve our output.
Results & Impact of The Project
Our constant effort and smooth partnership ensured the photographs were at an optimal level. We witnessed some exceptional impacts on overall growth and operations, which are as follows:
The biggest achievement we cherished was the cost cut down by 50% which allowed our client to allocate their finances in a better way.
The delivery time was 30% faster, which ultimately improved client satisfaction.
Earlier, there was a major issue with inconsistency in edits and quality. With Visuals Clipping, the control over quality and consistency was improved.
Client was able to successfully manage large volumes of images during peak wedding seasons without compromising quality or delivery timelines.
Client Testimonials
“Being in this business for decades and still neglecting some of the opportunities and the chance to explore the best resources out there to maximize our productivity. During our rough patch, we greatly lagged, and our years of service and dedicated work were being questioned; we didn’t have a plan to cater to our clients according to their growing needs.
Desperately in search of a helping hand, we started hiring a new workforce ready to go, all loaded, but ultimately we suffered a huge hit on cost. We instantly knew this wasn’t gonna go on for long, and we required an immediate long-term fix, and that is when we discovered Visuals Clipping.
From their response to the final product delivery, everything was done professionally. The best part of their service was that their service was a lot quicker than we expected, which allowed us to hand over the photographs to our client beforehand. It’s been a year now, and our company and Visuals Clipping are still one of the crucial assets for us.”
“Being in this business for decades and still neglecting some of the opportunities and the chance to explore the best resources out there to maximize our productivity. During our rough patch, we greatly lagged, and our years of service and dedicated work were being questioned; we didn’t have a plan to cater to our clients according to their growing needs.
Desperately in search of a helping hand, we started hiring a new workforce ready to go, all loaded, but ultimately we suffered a huge hit on cost. We instantly knew this wasn’t gonna go on for long, and we required an immediate long-term fix, and that is when we discovered Visuals Clipping.
Key Takeaways & Lessons Learned
The initial honest expectation of our client was not really positive, and it was a stereotypical belief that outsourcing photo editing is expensive and may hamper the workflow. With trust and patience, we were able to produce some of the best works.
Visuals Clipping is strict with providing quality and adhering to the highest benchmark. By implementing a quality and structured approach, we were able to perform better than the in-house production, and ultimately, it turned out to be the most favorable option.
Final Thoughts
This was a complete success story with our client, where the emphasis was on controlling the output cost and quality while keeping the workflow intact.
This collaboration was surely a new experience that became one of the crucial parts of formulating growth. To learn more about Visuals Clipping and its rich portfolio, you can directly fill up the form, and our executive will surely get in touch with you.
